IT projects in general suffer from many pains such as wrong requirements, bad scoping, resistance, cost, duration, shortage of qualified resources and others.
We do know that being on the web means 24/7 availability. Being available as client, vendor, service or support means solutions should be sustain and stable.
Everything needs preparation! And, IT solutions –whatever its field- need much care and preparation. Everybody knows the rectangle of the automation which contains human resources, policies & pr